Support
Contact us by email if you need help with Tell Me When, including sign-in, watches and alerts, plans and billing, or MCP connections.
Email support
info@value-it.co.jpValue Inc. Support
We review your request and ordinarily respond by email.
What to include
- Your registered email address, for account-related requests
- What happened and the action you were taking
- When it happened and any error message shown
- Your browser and device
How we can help
- Watch setup, page retrieval, and alert issues
- Google or email sign-in and MCP connection issues
- Plan, billing, and cancellation questions
- Problems with account deletion and privacy access, correction, or restriction requests
Responses and urgent matters
Some requests may take time to investigate. This service is not an emergency contact for health or safety, disasters, legal deadlines, medical matters, financial trading, or security monitoring. Contact the appropriate public authority or specialist service in an emergency.